Terms of Service — PennyBot

Effective Date: April 21, 2026 Version: 1.1

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and PennyBot ("we," "us," "our," or "Company"), governing your access to and use of PennyBot (the "Service"), available at https://pennybot.io.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service. Your continued use after any changes constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 13 years of age to use the Service. Users between 13 and 18 may only use the Service with consent of a parent or legal guardian who agrees to be bound by these Terms.

Geographic Restriction: The Service is available to residents of the United States only. You must reside in the United States to create an account or use the Service. We make no representation that the Service is appropriate or available for use in other locations.

By using the Service, you represent and warrant that you reside in the United States, that you have the legal capacity to enter into these Terms, and that all registration information you submit is truthful and accurate.

3. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete registration information.
• Maintain and promptly update your account information.
• Maintain the security and confidentiality of your login credentials.
• Accept responsibility for all activities under your account.
• Notify us immediately of any unauthorized use at support@pennybot.io.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Description of Service

PennyBot is an AI-powered bookkeeping and financial management platform that helps individuals and small businesses track transactions, manage budgets, generate invoices, log mileage, categorize expenses, and analyze financial data through conversational AI. The Service connects to your financial accounts and accounting software via third-party integrations.

Features available to you depend on your subscription tier, as described at https://pennybot.io/pricing.html. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice for material changes.

5. Subscriptions and Billing

5.1 Payment Processing

All paid subscriptions are processed through Whop, Inc. ("Merchant of Record"). By purchasing a subscription, you also agree to their terms of service and privacy policy.

As Merchant of Record, Whop is responsible for processing payment transactions, managing sales tax collection and remittance, handling chargebacks and payment disputes, and PCI DSS compliance for payment card data.

We do not directly collect, store, or process your payment card information.

5.2 Subscription Plans

The Service is offered under multiple subscription tiers. Current pricing and features are available at https://pennybot.io/pricing.html. A limited free tier is available with no payment required.

5.3 Billing Cycle

Paid subscriptions are billed in advance on a recurring basis. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

5.4 Price Changes

We reserve the right to change prices at any time. For existing subscribers, price changes take effect at the start of the next billing cycle following at least 30 days' written notice.

5.5 Cancellation

You may cancel your subscription at any time through your account settings or at pennybot.io/pricing.html. Upon cancellation, your subscription remains active until the end of the current billing period. You retain access to paid features until the period you paid for expires. Upon expiry, your account is downgraded to the free tier and your data is preserved.

6. Free Tier

A free tier is available with limited transaction processing, integrations, and AI chat usage as described on our pricing page. No credit card is required for the free tier.

7. Refund Policy

Refund requests are evaluated on a case-by-case basis and must be submitted within 7 days of the charge date. If you experience a technical issue preventing use of the Service, contact us at support@pennybot.io. Partial-month refunds are not provided for mid-cycle cancellations. Chargebacks initiated without first contacting us may result in account suspension.

8. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation.
• Infringe on the intellectual property rights of others.
• Transmit defamatory, obscene, threatening, abusive, or hateful material.
• Upload viruses, malware, or malicious code.
• Attempt unauthorized access to the Service or other accounts.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated tools to access the Service without our written permission.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Create multiple accounts to circumvent restrictions or bans.
• Resell or redistribute access without authorization.
• Use the Service to build a competing product.

9. Intellectual Property

The Service, including its software, design, text, graphics, logos, and underlying code, is the property of PennyBot or its licensors and is protected by intellectual property laws. The PennyBot name, logo, and related marks are trademarks of PennyBot.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

10. User Content and Data Ownership

You retain all ownership rights to the financial data, transaction records, documents, and other content you submit to or generate through the Service ("User Content").

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely to provide and improve the Service. This license terminates when you delete your content or account.

You may export your transaction data at any time from your account settings. We do not claim ownership of your financial data.

11. AI Features and Third-Party AI Providers

11.1 AI-Powered Features

The Service uses artificial intelligence to:

• Categorize and classify your financial transactions (powered by Anthropic's Claude AI)
• Provide conversational financial guidance through text chat (powered by OpenAI's GPT models)
• Process voice commands and respond via audio (powered by OpenAI's Realtime API)
• Generate financial insights, budget recommendations, and bookkeeping suggestions

11.2 Important AI Disclaimers

AI-generated content is provided for informational and productivity purposes only. It does not constitute professional financial, tax, legal, accounting, or investment advice. You should consult a qualified professional before making financial decisions based on AI-generated suggestions.

We do not guarantee the accuracy, completeness, or reliability of AI-generated content. You assume all risk associated with reliance on AI-generated content.

11.3 Data Sent to AI Providers

To provide AI features, we transmit relevant portions of your data (such as transaction descriptions, amounts, and categories) to our AI providers (Anthropic and OpenAI). We do not transmit your full bank account credentials, payment card numbers, or passwords to AI providers. See our Privacy Policy for details.

12. Third-Party Integrations

The Service integrates with the following third-party services to provide its features:

• Teller — Bank account connection and transaction import (mTLS-secured API)
• QuickBooks Online — Accounting data sync
• Xero — Accounting data sync
• FreshBooks — Accounting data sync
• Zoho Books — Accounting data sync
• Wave — Accounting data sync
• Stripe — Invoice and payment processing
• Google Maps — Address autocomplete and mileage distance calculation

By connecting a third-party account, you authorize us to access and sync data from that account on your behalf. You can revoke any integration at any time from your account settings. We are not responsible for the practices, terms, or availability of third-party services.

13. Privacy

Our collection and use of your personal information is described in our Privacy Policy at https://pennybot.io/privacy, incorporated herein by reference.

14. Financial Data and GLBA Notice

PennyBot aggregates financial transaction data from accounts you connect. We handle your financial information in accordance with the Gramm-Leach-Bliley Act (GLBA) where applicable.

We do not sell your personal financial information to third parties. We use your financial data solely to provide the bookkeeping, budgeting, categorization, and analysis features of the Service.

You may revoke our access to any connected financial account at any time through your account settings or by disconnecting the integration.

15. Mobile Application

The PennyBot mobile application may access:

• Camera — To photograph and capture receipts
• Location — To log GPS coordinates for mileage and trip tracking (only when you initiate a trip)
• Microphone — For voice chat features, if you enable them

These permissions are used solely to deliver the features you request and are not used for tracking or advertising.

16. Mileage and GPS Tracking

When you record a mileage trip, we log GPS coordinates during the active trip to calculate distance and route. Location data is used only for generating trip logs and mileage deduction records. We do not track your location in the background or outside of active trip sessions.

17. Receipt Storage

Receipts you capture or upload are stored for up to 7 years to support IRS record-keeping requirements for expense documentation. You may delete individual receipts at any time from the receipts section of the Service.

18. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure; that defects will be corrected; or that the Service or servers are free of viruses or other harmful components.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PENNYBOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE THREE MONTHS PRECEDING THE CLAIM OR (B) $50.

20. Indemnification

You agree to defend, indemnify, and hold harmless PennyBot and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, and expenses arising from: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any third-party rights.

21. Termination

We may suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. You may delete your account at any time through Settings > Danger Zone > Delete Account. Sections 9, 10, 18, 19, 20, 23, and 24 survive termination.

22. Dispute Resolution

22.1 Informal Resolution

Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us at support@pennybot.io. We will attempt to resolve the dispute within 30 days.

22.2 Arbitration

If informal resolution fails, any dispute shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in Texas. The arbitrator's decision shall be final and binding.

22.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS. TO THE EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

23. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Texas.

24. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice for material changes via email or in-app notification. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance.

25. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

26. Entire Agreement

These Terms, along with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and PennyBot regarding the Service.

27. Contact Information

PennyBot Email: support@pennybot.io Website: https://pennybot.io